Create an issue in Jira Cloud from Slack command

This template demonstrates how to create an issue in Jira cloud from a Slack slash command, and then how to post back a message to Slack channel with the newly created issue key. Get started to learn more.

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📋 Overview

This template demonstrates how to create an issue in Jira cloud from a Slack slash command, and then how to post back a message to Slack channel with the newly created issue key.

🖊️ Setup

• Configure the API Connection and Event Listener by creating connectors for Jira Cloud and Slack, or use existing ones.
• Go to Parameters and configure parameters to meet you needs.

🚀 Usage

Trigger a Slack slash command (/command_name <ISSUE_SUMMARY>), after successful event processing a new issue should be created in Jira Cloud and that issue's key be sent back to Slack.

import { SlashCommandEvent } from '@sr-connect/slack/events';
import JiraCloud from './api/jira/cloud';
import Slack from './api/slack';

/**
 * This function creates a Jira Cloud issue based on data triggered by Slack's slash command, 
 * and then posts back a message to Slack containing newly created issue key.
 * 
 * Command syntax: /command_name <ISSUE_SUMMARY>
 *
 * @param event Object that holds Slash Command event data
 * @param context Object that holds function invocation context data
 */
export default async function (event: SlashCommandEvent, context: Context) {
    if (context.triggerType === 'MANUAL') {
        console.error('This script is designed to be triggered externally or manually from the Event Listener. Please consider using Event Listener Test Event Payload if you need to trigger this script manually.');
        return;
    }

    const { ISSUE_TYPE_NAME, JIRA_PROJECT_KEY } = getEnvVars(context);

    try {
        // Log out the event that was received
        console.log('Create Jira Cloud issue slash command triggered', event);

        // Extract summary from Slack slash command event
        const summary = event.text.trim();

        // Check if the summary is specified
        if (!summary) {
            // If not, post approriate message back to Slack channel where the command originated from
            await Slack.Chat.postMessage({
                body: {
                    channel: event.channel_id,
                    text: 'Issue summary is required'
                }
            });

            // And halt the operation
            return;
        }

        // Find the project to use based on pre-defined project key
        const project = await JiraCloud.Project.getProject({
            projectIdOrKey: JIRA_PROJECT_KEY
        });

        // Find all the issue types for given project
        const issueTypes = await JiraCloud.Issue.Type.getTypesForProject({
            projectId: +(project.id ?? 0) // + sign converts the string to number
        });

        // Find the issue type to use based on pre-defined issue type name
        const issueType = issueTypes.find(it => it.name === ISSUE_TYPE_NAME);
        // Check if the issue type was found
        if (!issueType) {
            // If not, then throw an error
            throw Error('Issue type not found');
        }

        // Log out the information that the issue is about to be created
        console.log('Creating Issue', {
            projectId: project.id,
            issueTypeId: issueType.id,
            summary
        });

        // Create the issue
        const issue = await JiraCloud.Issue.createIssue({
            body: {
                fields: {
                    project: {
                        id: project.id ?? '0'
                    },
                    issuetype: {
                        id: issueType.id ?? '0'
                    },
                    summary
                }
            }
        });

        // Log out created issue key
        console.log(`Issue created: ${issue.key}`);

        // And post a messages with newly created issue key back to Slack channel where the command originated from
        await Slack.Chat.postMessage({
            body: {
                channel: event.channel_id,
                text: `Issue Created: ${issue.key}`
            }
        });
    } catch (e) {
        // If something goes wrong, log out the error
        console.error('Error while processing slash command', e);

        // And post appropriate message back to Slack channel where the command originated from
        await Slack.Chat.postMessage({
            body: {
                channel: event.channel_id,
                text: 'Something went wrong while creating issue'
            }
        });
    }
}

interface EnvVars {
    JIRA_PROJECT_KEY: string;
    ISSUE_TYPE_NAME: string;
}

export function getEnvVars(context: Context) {
    return context.environment.vars as EnvVars;
}